Norwich Prison Information

Norwich Prison
Norwich Prison, officially known as HMP Norwich, is a Category B men's prison located in Norwich, Norfolk, England. Managed by Her Majesty's Prison and Probation Service, Norwich Prison provides secure custody and rehabilitation for male offenders. Here is important information about Norwich Prison:

Norwich Prison has a rich history dating back to the 19th century when it was first established. The prison serves as a Category B facility, accommodating individuals who have been convicted of various offenses requiring secure custody and rehabilitation.

Norwich Prison is classified as a Category B prison, indicating a medium to high level of security. The prison implements comprehensive security measures to ensure the safety of both staff and inmates.

Norwich Prison exclusively houses adult male offenders who have been assessed as suitable for Category B conditions. These inmates typically serve medium to long-term sentences and may require programs and support to address their offending behavior.

Norwich Prison offers various facilities and services to support the welfare and rehabilitation of its inmates. These include:
  • Accommodation: The prison provides multiple residential units with individual cells or shared accommodation for inmates. The cells are equipped with basic amenities, including beds, personal storage, and sanitation facilities.
  • Education and Vocational Training: Norwich Prison offers a range of educational programs and vocational training opportunities to help inmates develop skills, improve their prospects, and prepare for their eventual release. These programs may include basic education, literacy and numeracy courses, vocational skills training, and accredited qualifications.
  • Work Opportunities: Inmates have access to work opportunities within the prison, such as maintenance, cleaning, kitchen, and other designated roles. These work activities aim to develop skills, instill discipline, and provide a sense of responsibility.
  • Healthcare: Norwich Prison has an on-site healthcare unit staffed with medical professionals who provide primary healthcare services to prisoners. Mental health support, substance abuse programs, and specialized medical care are also available.
  • Family Contact: The prison recognizes the importance of maintaining family relationships and facilitates visits and contact with family members, subject to specific guidelines and regulations.
  • Resettlement Support: Norwich Prison offers pre-release planning and support to help inmates prepare for their eventual release. This may include assistance with accommodation, employment, and access to community-based support services.
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Contact Information
HMP Norwich,
Knox Road,

Tel: 01603 708 600

Website: HMP Norwich Prison
Booking a visit to Norwich Prison
Visiting Times at Norwich Prison

You can book your visit online:

You can book your visit by telephone.
Booking line: 01603 708 790

The booking line is open:

Monday to Thursday: 10am to 12pm and 1:30pm to 4pm
Friday: 10am to 12:30pm and 1:30pm to 3:30pm

You can also email:

Visits must be booked by midday on Friday for weekend visits.

Norwich Prison Information

Visiting Times:

Visits schedule for the reception site: A, B, C1, C2, E, and Ketts:
  • Tuesday: A and E wing 10am to 11:30am
  • Wednesday: C3 and M wing 2pm to 3:30pm
  • Thursday: B and C1 and C2 wing 10am to 11:30am
  • Saturday: A and E wing 2pm to 3:30pm
  • Sunday AM: B, C1 and C2 wing 10am to 11:30am
  • Sunday PM: C3 and M Wing 2pm to 3:30pm
Visits schedule for the Cat C site: F, G, Healthcare and L wing:
  • Tuesday: F and G wing 2pm to 3:30pm
  • Thursday: F and G wing 2pm to 3:30pm
  • Saturday: F and G wing 10am to 11:30am
Visits schedule for Britannia House:

Tuesday, Wednesday, Thursday, Saturday, Sunday: 10am to 11:30am

For all visits to Norwich Prison, visitors are required to bring photographic ID and proof of address (dated within the past 3 months). The only forms of photographic ID that will be accepted are:
  • Valid Passport
  • Valid Photographic
  • Driving Licence (full or provisional)
  • Citizen Card
  • Senior Citizens Bus Pass Travel Card (issued by Scottish Government)
The only forms of proof of address that will be accepted are:
  • Utility bill
  • Council tax bill
  • Benefit book
  • Bank statement
  • other letter from official source

Getting to Norwich Prison:

HMP Norwich is situated on the eastern outskirts of Norwich, in Norfolk.

Bus numbers 23 or 24 from City Centre or the train Station go past HMP Norwich. Ask for Knox Road (or simply ask for the prison).

Take a train to Norwich Station (London services are via Liverpool Street). From Norwich Station it takes approximately 20 minutes to walk to the prison. At the main junction outside the station follow Riverside Road (Keep River on your left). At the roundabout turn right up Ketts Hill onto Plumstead Road. Please note the prison is located at the top of a steep hill. Turn left into Barrack Road. The prison and Visitors’ Centre are situated at the end of the road. No special transport is provided. Buses and taxis can be taken to the prison.

From A11: Join A47 (Southern bypass around Norwich) and follow signs for Great Yarmouth. Take the slip road signposted A1042 (Norwich N & E & Thorpe St. Andrew). Go straight over the roundabout and under Railway Bridge. At mini roundabout turn right. Take left-hand slip road by traffic lights (Sainsbury’s should be on your right-hand side) signposted Cromer, Norwich Airport (A140). Follow road up hill to roundabout. Take the second exit, Plumstead Road (B1140), signpost “HM Prison”. Turn right into Barrack Road. HMP YOI Norwich, and the Visitors’ Centre, is situated at the end of the road Parking Limited parking is available on site. Information and leaflets on all the above services can be obtained from the visitors’ centre.

Parking is limited however car parking is free.

To plan your journey by public transport:

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